General & Product-Related Questions
- Are your jewelry pieces handmade?
Yes! Every piece is carefully handcrafted using high-quality beads and materials to ensure a unique and elegant touch. - Can I customize my jewelry?
Absolutely! We offer customization options where you can choose colors, charms, and even add personalized initials or names. - What materials do you use for your jewelry?
We use premium-quality beads, durable elastic or metal chains, and high-quality charms to create long-lasting pieces. - How do I take care of my jewelry?
To maintain the shine and durability, avoid contact with water, perfumes, and harsh chemicals. Store them in a dry place when not in use.
Order & Shipping Questions
- How long does it take to process an order?
Since each piece is handcrafted, it takes 2-5 days to process your order before shipping. - What are your shipping options and delivery times?
We offer standard and express shipping. Delivery times may vary, but standard shipping typically takes 4-7 business days.
Payment & Return Policy
- What payment methods do you accept?
We accept only UPI & also cash payments but only if their order is from Ahmedabad itself. - Do you offer returns or exchanges?
Since our jewelry is handcrafted and customized, we do not accept returns. However, if there is an issue with your order, contact us within 24 hours of delivery, and we’ll assist you.